Lifeline is a government program that offers qualified people a discount on their monthly local telephone bill. Each state has its own guidelines to qualify. Penasco Valley Telephone Cooperative's program is known as Low Income Telephone Assistance Program (LITAP).

• How much can I save on my phone bill?
  You will save up to $11.75. These benefits apply to your local telephone service charges that you purchase as a flat rate service. These benefits will also cover your subscriber line charge.
• How do I know if I'm eligible?
  You're eligible for Lifeline if you participate in any of the following programs:
  • Low Income Home Energy Assistance Programs (LIHEAP)
  • Medicaid
• Are there any restrictions?
  Lifeline can only be used for the main telephone line in a household. The name on your phone bill must match the name of the participant who is eligible for the program. Lifeline customers may purchase all services offered to non-Lifeline customers.
• How do I apply?
  To apply for Lifeline call 1-800-505-4844 for an application. You will be asked to provide proof of your eligibility by providing a copy of a document that verifies that you participate in any of the programs mentioned above. Your Lifeline benefits will take effect when proof of eligibility is received.
• How do I continue to receive Lifeline benefits?
  Eligibility is reviewed periodically. Your benefits will be discontinued when you no longer meet eligibility requirements or when proof of eligibility is not received.
• Other Useful information
  There are other options that can help you save money, including the free toll blocking and waived deposit with toll blocking. You may also obtain further information by contacting Peñasco Valley Telephone Cooperative at 800-505-4844

Link Up helps households pay the installation charge for telephone service. This program pays some of the cost of installing local service in your home, but Link-Up does not cover the cost of wiring inside your home.

• How much will I save by using Link-Up?
  Link-Up will pay 50% of your installation charges. The maximum benefit is $30.
• How do I know if I am eligible?
  If you qualify for Lifeline, you also qualify for Link-Up.
• Does Link-Up have any restrictions?
  You must provide proof of eligibility before your service can be activated. It can only be used for the charges for activating new phone service or existing service to a new location.
• How do I apply for Link-Up?
  To apply for Link-Up you will follow the same application process as Lifeline and the same proof of eligibility as Lifeline.
• Other useful information
  You may also obtain further information by contacting Peñasco Valley Telephone Cooperative at 800-505-4844
• Being a Lifeline or Link-Up customer does not protect you from being disconnected if you fail to pay your telephone bill.

For more information on Universal Service Fund or LITAP
visit the Universal Service Administrative Company web site