Is your TV on Channel 3?
In order to work with the PVT digital cable box, your TV must be on Channel 3.
Are you using the remote that came with the PVT digital cable box?
You must only use the remote that came with the PVT digital cable box. This remote is also programmed to work with your TV. This is the only remote that you need to operate both your TV and the PVT digital cable box.
Is your TV set to the wrong zoom level?
Sometimes, the screen is not fully displaying the picture, or the screen is small with a black frame around the entire screen. This is a result of your TV being set to the wrong zoom level or the wrong aspect ratio. To fix this, consult the user manual on your TV for instructions on changing the zoom setting or the aspect ratio.
Is the Aspect Ratio on your cable box set correctly for your TV?
This only applies to TVs connected to the cable box with the HDMI cable. Push the Menu key on the upper right of the remote and use the arrows to navigate to the HDMI Setup menu item. Select OK on the TV Aspect Ratio option. Select the correct aspect ratio and choose the Apply button to accept the new settings.