Did you know you can receive important updates and notifications directly on your phone?

By opting in to our text message notifications, you’ll always be in the loop.

Opting in means you’ll get timely alerts for events, outages, bill availability, and payment reminders. It’s a convenient way to stay informed and manage your account effortlessly.

How to Opt In: To start receiving text message notifications, follow these simple steps:

  • Visit our online payment portal or open the PVT Connect iOS or Android app.
  • Navigate to ‘Account Settings.’
  • Select ‘Manage Notifications.’
  • Enroll in ‘Billing,’ ‘Marketing,’ ‘Miscellaneous,’ and ‘Service’ text messages.

Customization: You can customize the types of notifications you receive by managing your preferences in the ‘Manage Notifications’ section of the online payment portal or the app.

No Additional Cost: There is no extra charge for receiving text message notifications. Standard messaging rates may apply based on your mobile carrier plan.

Need Help? If you need assistance with opting in or managing your notifications, our customer experience representatives are here to help. Feel free to reach out with any questions.