Network Resilience enables support for a secondary Internet connection that can be used if there is an unexpected and extended outage of the primary connection. A secondary device is required, most commonly a cellular hotspot or smartphone. Network Resilience will detect when the primary connection stops responding and automatically switch to the secondary connection in approximately 90 seconds. When the primary connection is restored, Network Resilience will automatically switch back in approximately 90 seconds.

What devices can be used for Network Resilience?

  • Any device that oGers a Wi-Fi connection, such as a cellular hotspot, a smartphone with hotspot support, or a nearby Wi-Fi router with a separate Internet connection
  • SmartBiz also supports a wired secondary connection, reach out to your PVT to learn if this is an option for you

How do I change my Network Resilience back-up device?

  • Go to Networks, tap on Network Resilience, tap on Select a Different Failover Device
  • Tap a different Failover Device SSID, input its Wi-Fi credentials, and tap Connect to Hotspot