Security

Please verify that all doors and windows are closed. Enter your code + off, twice. If this does not stop the the beeping, please call 575-748-1241.

The comm failure (or Communication Failure) indicates that the system has lost either dial tone or internet connection. Verify that the connection that your system uses is working. If it is working, enter your code + off, twice. If this does not fix the issue, please call 575-748-1241.

Call 575-748-1241. Please have your verbal passcode and account information available. If you have forgotten your verbal passcode as well, please visit one of our offices with a picture ID.

Keyfobs: Unscrew the back and pop open, replace with two or one watch batteries depending on the type of key fob. Maxell CR 2032; Duracell DL 2032 or Sener CR2032 - only use lithium batteries Door and window sensors: Look for tabs on the sensors and depress. The top will open. Replace batteries. Smoke [...]

Call 575-748-1241. Please have your security passcode and account information available.

Please verify that all doors and windows are closed. The system will not arm until all sensors show that they are closed. If closing all doors and windows does not work, contact PVT for further assistance at 575-748-1241.

Enter your code + off, twice. If you have a key fob, hit the unlock button twice. This will clear most faults. If this does not clear the fault, please call 575-748-1241.