I am showing a comm failure on my screen. How do I clear this?

2018-03-18T22:18:02-07:00February 23rd, 2018||

The comm failure (or Communication Failure) indicates that the system has lost either dial tone or internet connection. Verify that the connection that your system uses is working. If it is working, enter your code + off, twice. If this does not fix the issue, please call 575-748-1241.

How do I change out expired batteries?

2018-03-18T22:17:28-07:00February 23rd, 2018||

Keyfobs: Unscrew the back and pop open, replace with two or one watch batteries depending on the type of key fob. Maxell CR 2032; Duracell DL 2032 or Sener CR2032 - only use lithium batteries Door and window sensors: Look for tabs on the sensors and depress. The top will open. Replace batteries. Smoke [...]

I am unable to arm my system.

2018-03-18T22:16:52-07:00February 23rd, 2018||

Please verify that all doors and windows are closed. The system will not arm until all sensors show that they are closed. If closing all doors and windows does not work, contact PVT for further assistance at 575-748-1241.

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